Privacy Policy
Last Modified: March 12, 2025
1. INTRODUCTION
Visage Aesthetics ("Company") respects your privacy. This Privacy Policy sets forth Company's policy with respect to the types of information we may collect from you or that you may provide when you visit www.visageaesthetics.com ("the Website"), including any content, services, functionality, mobile applications, downloadable materials, and courses ("the Services"). If you do not agree with our Privacy Policy, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy and the Terms of Use found here: https://visageaesthetics.com/terms-of-service.
2. CHILDREN UNDER THE AGE OF 16
All website users must be at least 16 years of age. If we learn we have received information from a child under 16 we will delete the information. If you have reason to believe that a child under the age of 16 has provided Personal Data to us through the Website or Services, please contact us and we will endeavor to delete the information from our database. If we learn a user is under 16 years of age, we will not disclose any personal information to any third parties unless the user has given opt-in consent. If you have reason to believe that a user is under 16 years of age, notify the Company in order to prevent disclosure of any personal data without opt-in consent.
3. WHEN WE COLLECT INFORMATION FROM YOU
We collect data and process data when you access our Website, fill out forms on our Website, register, make a purchase, sign up for our newsletter, respond to a survey, surf the Website, or use or view our Website via your browser's cookies.
4. WHAT TYPES OF INFORMATION WE COLLECT FROM YOU
A. Voluntary Information
When you visit our Website or use our Services we collect certain types of information from you. This includes your name, email address, mailing address, phone number, credit card information, age, sex, marital status, race, nationality, emergency contact information, social media handles, business type, tax identification numbers, business licenses, professional credentials, industry affiliations, payment history, invoice records, transaction documentation, and payment preferences.
B. Automatic Data Collection
We also collect information automatically through cookies and other tracking technologies such as information about your internet connection, your IP address, traffic and location data, logs and other information. The information we automatically collect helps us to improve our Website and deliver a better service. Our Company may also receive your data indirectly from the following sources: client management and booking systems, aesthetic treatment sessions and related services, website design services and consultations, and client forms and questionnaires.
C. Categories of Consumer Data
The categories of consumer data we have collected within the past 12 months includes Contact Information (names, addresses, phone numbers, email addresses), Business Information (tax identification numbers, business licenses, professional credentials), Financial Information (payment details, transaction records), Technical Data (IP addresses, browser information), and Usage Data (website activity, service usage patterns).
5. HOW WE COLLECT INFORMATION FROM YOU
The company responsible for collecting and managing your data is Visage Aesthetics. The technologies we use for automatic data collection include "cookies." Cookies are small files placed on the hard drive of your computer that enables the website or service provider's systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. We use advertising cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our Website. You may refuse to accept browser cookies by activating the appropriate setting in your browser, but if you do, you may not be able to access certain parts of our Website or Services. We also use flash cookies or web beacons for automatic data collection. You may also provide information that is public or displayed on public areas of the Website, or transmitted to other users of the Website or third parties ("User Content"). Your User Content is transmitted to others at your own risk.
6. HOW WE USE YOUR INFORMATION
Processing of your information is necessary for the purpose of legitimate interests and does not infringe on any fundamental rights and freedoms. We use your information to understand and store information about visitor's preferences, to compile aggregate data about site traffic and site interactions, to provide you with information, products, or services that you request from us, to provide you with notices about your account, to carry out billing and collection, for customer support, for marketing purposes, and in any other way we describe when you provide information to us. We do use automated decision-making in processing your personal information for some services and products. You can request a manual review of the accuracy of an automatic if you are unhappy with it. We do not sell personal information or consumer data for monetary gain or valuable consideration.
7. THIRD PARTY DISCLOSURES
Some content or applications on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. We do not control third parties' tracking technologies. You should consult the privacy policies of any such third party for more detailed information on their practices.
8. HOW WE DISCLOSE YOUR INFORMATION
A. Aggregated Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
B. Third Party Disclosure
We do not disclose personal information that we collect or you provide as described in this Privacy Policy to third parties, including the following subsidiaries, affiliates, service providers, and contractors: client management systems, payment processors, email service providers, cloud storage providers, website hosting services, analytics providers, marketing platforms, accountants, legal advisors, tax professionals, technical consultants, marketing specialists, and business consultants.
C. Fraud Prevention
We use your provided data to prevent fraudulent purchases by sharing your data with credit reference agencies.
D. Legal Compliance
We will release information when it is appropriate to comply with the law or enforce our site policies.
E. Do Not Track Policy
Our site honors Do Not Track ("DNT") browser settings. We do track your online browsing activity on any other online service.
F. International Transfer
We do not transfer personal data collected from you to third party processors located internationally.
9. HOW WE STORE AND PROTECT USER INFORMATION
A. Security Measures
Company securely stores your data at secure cloud storage systems, encrypted local backups, and secured servers behind firewalls. We have implemented security measures designed to protect your visit to the Website. These include:
All payment information is encrypted.
All information you provide to us is stored on our secure servers behind firewalls.
We use regular Malware Scanning.
No transmission over the internet or email is completely secure or error free. Please keep this in mind when disclosing personal information over the internet.
B. Data Retention
We will keep your data for:
Active client data: Duration of service plus 3 years
Financial records: 7 years
Marketing data: 5 years
Website analytics: 2 years
Communication records: 3 years
Inactive account data: 2 years
10. YOUR CALIFORNIA PRIVACY RIGHTS
A. California Privacy Laws
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
B. CCPA Opt-Out Rights
Under the CCPA, California residents have the right to opt-out of the sale of personal information about them or their household, such as their name, postal or email address, and other personal identifying information. You may opt out by emailing info@visageaesthetics.com.
C. Sale of Personal Information
In the preceding twelve months, we have not sold personal information. Our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so.
11. RIGHT TO OPT OUT
You have agreed to receive marketing material from the Company and have consented to the Company disclosing your information to third parties for marketing purposes. You may opt out at any time by contacting info@visageaesthetics.com.
12. YOUR DATA PROTECTION RIGHTS
A. The Right to Know
You have the right to know what personal information we collect, use, share, and sell.
B. The Right to Access
You have the right to request access to the personal information we have collected about you.
C. The Right to Delete
You have the right to request deletion of your personal information that we have collected.
D. The Right to Correct
You have the right to request that we correct inaccurate personal information that we maintain about you.
E. The Right to Opt-Out
You have the right to opt-out of the sale or sharing of your personal information.
F. The Right to Limit Use
You have the right to limit the use and disclosure of sensitive personal information.
G. The Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
These rights are primarily based on California privacy laws (CCPA/CPRA) but we extend similar protections to all our US customers where applicable.
If you would like to exercise these rights, please contact us at info@visageaesthetics.com.
13. CHANGES TO PRIVACY POLICY
The date the Privacy Policy was last revised is identified on the first page of the Privacy Policy. We reserve the right to update this policy and if we make material changes to how we treat our users' personal information we will notify you by email.
14. CONTACT
You may send us an email to inquire about our Privacy Policy or to request access to, correct or delete any personal information that you have provided to us at:
Visage Aesthetics
Upland, CA
Email: info@visageaesthetics.com
15. COMPLAINTS
Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the relevant state consumer protection office or the Federal Trade Commission.